Tech support

What makes our online platform so strong? The people behind the platform.

When you run into a snag with your Supersite on vhlcentral.com, our Tech Support team offers professional, courteous, and timely support. We are here to ensure your experience is a good one from login to logout.

Visit our Tech Support site to browse user guides, watch How-To videos, and learn more about the Supersite.

You can also submit a request in our Support Center.

Live Chat Support Hours*:

    Monday - Thursday: 8:00 a.m to 1:00 a.m.

    Friday: 8:00 a.m. - 11:00 p.m.

    Saturday: School & Semester Start Only

    Sunday: 11:30 a.m. - 11:00 p.m.

Live Phone Support Hours:

    Monday - Friday: 8:00 a.m to 11:00 p.m.

    Saturday: School & Semester Start Only

    Sunday: 11:30 a.m. - 11:00 p.m.

All listed times are in the Eastern time zone

*3.0 Platform only

Kudos to all your personnel who staff the website tech support lines. They are unfailingly polite, patient, and helpful. Even when they have to refer questions to the next higher level, they always attempt to resolve problems.

Suzanne McLaughlin
Instructor, Chemeketa Community College, OR