privacypolicy
Privacy Policy
This Privacy Policy describes the nonpublic personal information that Vista Higher Learning collects and what we do with it. Vista Higher Learning reserves the rights, in its sole discretion, to change, modify, add or remove any portion of Privacy Policy in whole or in part, at any time. Changes will be effective when notice of such change is posted at http://www.vistahigherlearning.com/privacypolicy/. Your continued use of the MAESTRO Supersite, Web-SAM, the VHL Direct Online Catalog (www.vhldirect.com) or www.vistahigherlearning .com (collectively, the “VHL Sites”) or any other products or services offered by Vista Higher Learning after any changes are posted will be considered acceptance of those changes. By using the VHL Sites and any other products or services offered by Vista Higher Learning, you agree that you have reviewed, understand and accept this Privacy Policy, and that Vista Higher Learning may use you information as set forth below.
1. Information
Maestro™ Supersite & Web-SAM
Vista Higher Learning gathers certain personal information about all users during the Maestro™ Supersite and Web-SAM registration and technical support process. Information collected from instructors during this process will include full name, e-mail address, school affiliation, user name and one password. An instructor’s school affiliation includes country (if non-US only), state/province (if reside within the
Information collected during the student registration and technical support process will include full name and e-mail address, and either one Maestro™ Supersite and/or one Web-SAM user name and passcode. A student’s school information, which includes country (if non-US only), state/province (if reside within the
Once the registration process is complete, MAESTRO™ Supersite and Web-SAM offers users the ability to correct or change some of the above personal information. Users may update or review such information at any time by selecting the "Preferences" link within a registered Maestro™ Supersite or Web-SAM account.
In addition, the MAESTRO™ Supersite and Web-SAM offer instructors and students the ability to complete substantive course work on such sites and offer instructors the ability to store grade information on such sites.
Vista Higher Learning has engaged Presidium Learning, Inc. to provide technical support regarding use of the Maestro™ Supersite or Web-SAM. Presidium may request information from or about you in order to provide technical support that you request. Any information provided to Presidium is subject to Presidium’s privacy and security practices and is not protected by this Privacy Policy. Vista Higher Learning urges you to contact Presidium regarding their practices prior to disclosing any information to Presidium, as Vista Higher Learning is not responsible for Presidium’s privacy and security practices.
VHL Direct Online Catalog
Vista Higher Learning is pleased to offer students the opportunity to order their required course materials directly from our VHL Direct Online Catalog, Vista Higher Learning’s online bookstore (www.vhldirect.com). If you make a purchase from VHL Direct Online Catalog, Vista Higher Learning will share your credit card information and any other information required to process your transaction, such as name, email address, shipping address, billing address and school name with its third party payment processor, Authorize.net,. Vista Higher Learning urges you to review Authorize.net’s privacy policy. (See www.authorize.net/company/privacy). Vista Higher Learning is not responsible for Authorize.net’s privacy and security practices.
Vista Higher Learning does not knowingly sell products or services to anyone under the age of 18 years via the VHL Direct Online Catalog. If you are under 18 years of age, you should use VHL Direct Online Catalog only with the consent or involvement of a parent or guardian.
General
Certain identifying information is automatically collected when you visit the VHL Sites. We may collect identifying information that allows us to track the number of visitors we receive and the way they navigate through the VHL Sites. The types of identifying information collected include the date and time you accessed a VHL Site, the page or pages you visited and images you accessed, the website you arrived to the VHL Site from and the website that you depart to as well as the IP address of the computer being used to access the VHL Site. We may use IP addresses and anonymous demographic information in the aggregate to share with advertisers and market researchers, and to improve the design of the VHL Sites to better serve our customers. While it may be possible to correlate this information to particular individuals, we do not generally do so. We may share this aggregated information with other third parties. We reserve the right to drill down into anonymous demographic information in order to investigate unlawful conduct and/or breaches of this Privacy Policy.
2. What
Vista Higher Learning may use the information we collect to process your requests and transactions, personalize the types of information you receive from Vista Higher Learning, assess trends in your use of the VHL Sites or purchases of products or services, develop content and functionality that helps us better serve your needs, and improve the service and products we provide.
We may also use the information we collect to offer or furnish additional products and services, such as training opportunities and updates, and engage in advertising and marketing activities. You may opt-out of receiving these messages. The following options are available to opt-out of receiving these messages:
· Send email to info@vistahigherlearning.com
· Send written correspondence to:
Vista Higher Learning
· Call (800) 248-2813
· Fax (617) 426-5215
· By using the “unsubscribe” link on any emailed correspondence from Vista Higher Learning
User Name and Password Information
If you lose or forget your login information, you may contact us and ask us to send it to you. You authorize us to, upon request, send your login information to your email address of record. This means that if you give someone else access to your email, they might have access to your account. Further, we may provide login information for students at the secondary school level to their applicable instructors. This means that, at the secondary school level, it is possible for the instructor to view the student’s account. We will not knowingly provide instructor login information to any student.
Disclosures of Information to third parties
We may share nonpublic personal information with affiliates and other third parties that assist us in providing our services or products or otherwise responding to your requests or orders.
Vista Higher Learning may transfer any information in its databases, including but not limited to nonpublic personal information, to an affiliate or third party as part of a transfer of business assets.
Vista Higher Learning may also release nonpublic personal information in special cases in order to comply with requests from law enforcement and government agencies, to protect Vista Higher Learning’s rights and to protect customers and others and otherwise as permitted or required by law. We may do so when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of Vista Higher Learning, another user or anyone else that could be harmed by such activities.
3. Security
Username and Passcodes
Instructors and students must keep their user names and passwords private and may not share them with any third party, even on a temporary basis. Vista Higher Learning cannot be responsible for unauthorized access to accounts gained through use of user names and passwords obtained from the authorized user. If you suspect that your password has been compromised, please contact Vista Higher Leaning immediately.
General
While Vista Higher Learning strives to protect nonpublic personal information and takes reasonable steps to ensure the security, integrity and confidentiality of such information disclosed to us, we cannot guarantee the security, integrity or confidentiality of any information you disclose and you do so at your own risk. Vista Higher Learning does, however, use 128-bit SSL encryption for transmission of sensitive information on the VHL Direct Online Catalog site, which has been certified as a thawte trusted site.
4. Cookies & Internet Browser settings
We may use cookies. “Cookies” are small pieces of data that can be stored by an Internet browser for visitor tracking purposes. Cookies cannot access your hard drive or send information about your computer system. Cookies are just simply a data storage system. We use them to study visitors’ use of the VHL Sites and to improve your navigation of it. Most Web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. You can configure your web-browser to disable cookies, but doing so may impair your use of the VHL Sites. Vista Higher Learning recommends that its customers configure Internet browsers to enable session cookies and occasionally clear temporary Internet files.
By enabling cookies, the Maestro™ Supersite and Web-SAM will allow customers to take advantage of some essential features found within the sites, from the ability to log in to the site(s), to utilizing some of the interactive features available within the site(s).
5. Children
The VHL Sites are not intended for children under the age of 13, and Vista Higher Learning does not intentionally collect nonpublic personal information from children under 13. If you have reason to believe that we have collected nonpublic personal information from someone under 13 years of age, please let us know.
6. Contact
If you have any questions or concerns about Vista Higher Learning’s use of non-public personal information or about this privacy statement, please contact Vista Higher Learning at:
Suite 1005
Boston, MA 02116
USA
Phone:
(617) 426-4910
(800) 618-7375
Fax:
(617) 426-5215
E-mail:
info@vistahigherlearning.com
Vista Higher Learning takes concerns about privacy and use of personal data seriously, and will reply as quickly as reasonably possible to any report of concern.