Accounts Receivable Specialist

We're looking for a motivated and experienced AR Specialist to join our tight-knit and collaborative Finance team. In this role you will be charged with handling all collection related issues for our customers. In this capacity, you will rely on your notable communication skills and exceptional attention to detail to proactively contact, follow-up on, research, reconcile and resolve and track any billing discrepancies and or collection issues. Our ideal candidate enjoys working directly with customers, displays a high aptitude for effectively prioritizing and solving problems and is comfortable working in a high volume fast paced environment that places an emphasis on accuracy and timeliness.

Duties and Responsibilities:

  • Responsible for assigned accounts and AR/Collections management including;
  • Reconcile and resolve all discrepancies between VHL activity posted to the respective accounts.
  • During busy periods, assist with the processing of web & standard returns into Great Plains based on customer remittances and reconcile returns to approved paperwork from the warehouse & Customer Service on a timely basis.  Calculate and invoice re-stocking fees where applicable.
  • Actively make outbound collections calls and follow-up with e-mail messages in order to collect past due payments in a pro-active manner.
  • Answer and address customer inquiries and issues in a timely fashion.
  • Document client communications and subsequent actions, maintaining a continuously updated tracking system within the Collections Module of Great Plains.
  • Post cash receipts and necessary adjustments and postings daily.
  • Nurture and maintain positive customer relationships.
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
  • Assist in making bank deposits and credit card processing.
  • Implement and maintain systems, procedures and policies, primarily for accounts receivable functions, to ensure adherence to company guidelines.
  • Provide accounting assistance to the AR Team Leader and respond to financial questions/concerns to meet business needs.
  • Assist with other projects as needed, including year-end audit.

Required Skills, Knowledge & Experience:

  • Bachelor’s degree in Accounting or related field
  • 3-5 years of professional experience in an Accounting role with strong AR and reconciliation experience
  • Solid working knowledge of MS Office suite (highly comfortable working with Excel)
  • SAP systems experience (prior experience with Great Plains a strong plus)
  • Excellent communication skills including a high degree of comfort working with clients over the phone and making outbound calls
  • A customer-centric approach
  • A high degree of diligence, fastidious attention to detail and professionalism; solid work ethic
  • Strong analytical thinking skills

Why Join Us:

Why join us? We at Vista Higher Learning are proud to say that we’re not just another publisher. We’re the leading specialized language publisher for U.S. and Canadian higher education and secondary school markets whose first-hand knowledge of languages and diverse cultures sets us apart from other publishers. We’re passionate about developing educational materials that incorporate authenticity and culture. We bring a fresh new approach to teaching languages by integrating technology, design, content, and pedagogy to make learning easier, more practical, and more rewarding. With current programs in Spanish, French, Italian and German Vista Higher Learning is committed to helping people communicate across languages and cultures.

Our Benefits:

Our benefits package includes life/health/dental/vision insurance, 401(k), educational assistance, PTO and paid holidays.

Are You Interested in This Position?

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.