IT Application Support/Data Business Analyst

We currently have an opportunity for an IT Application Support/Data Business Analyst to support, implement and maintain business applications as well as, maintain data integration environments and troubleshoot data integration and alignment issues.  This role provides a driven candidate with the opportunity to maintain data integration frameworks, analyze data and identify fixes within a nimble, highly collaborative and cross-functional environment. A successful candidate will possess acumen in working with complex data, experience working in dynamic environments with multiple moving parts, and have a demonstrated ability to prioritize and coordinate multiple tasks under tight deadlines. In addition, this role requires a solid base of IT knowledge coupled with an affinity for learning new things. 

Duties and Responsibilities:

  • Work closely with stakeholders from Finance, Marketing, Sales and Technology to gather requirements and understand needs as well as to ensure data quality between platforms
  • Recommend and develop solutions on integrations between a variety of business applications (Great Plains, Magento, SalesForce.com etc.)
  • Troubleshoot  problems associated with applications and cross-platform integrations  and track  issues
  • Manage data integrations between internal financial systems and our vendor platforms as well as manage e-commerce platform service when issues arise between webstore and Great Plains
  • Manage and work with external vendors
  • Maintaining SLA’s between departments on application changes

Required Skills, Knowledge, and Experience:

  • BA/ BS in CS,  Information Technology or related field
  • 3+ years of experience in a Business Analyst or Application Support role
  • Must have experience working with MS/SQL and MySQL data structures and tools
  • Experience managing and negotiating with vendors
  • Project Management and documentation skills
  • Experience with API’s and data integration tools required
  • Working knowledge of Web commerce environments
  • Basic Linux and Windows environments
  • Basic understanding of Salesforce.com, Magento and Great Plains are a strong plus
  • Experience with web services required
  • SOAP and restful interfaces
  • Php programming, Scribe Integration Platform and Python Scripting are a plus
  • An affinity for analyzing and interpreting data
  • Excellent interpersonal skills with the ability to work well with a diverse team

Why Join Us:

Why join us? We at Vista Higher Learning are proud to say that we’re not just another publisher. We’re the leading specialized language publisher for U.S. and Canadian higher education and secondary school markets whose first-hand knowledge of languages and diverse cultures sets us apart from other publishers. We’re passionate about developing educational materials that incorporate authenticity and culture. We bring a fresh new approach to teaching languages by integrating technology, design, content, and pedagogy to make learning easier, more practical, and more rewarding. With current programs in Spanish, French, Italian and German Vista Higher Learning is committed to helping people communicate across languages and cultures.

Are You Interested in This Position?

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.