Business Operations Analyst

We’re looking for a driven, creative, and analytical Business Operations Analyst with a passion for problem-solving and collaboration to help support our growing sales, marketing and service organizations. As a Business Operations Analyst, you will leverage your strong analytics skills to develop and execute on data-driven region and territory sales strategies, serve as the data expert for Sales and Marketing, and build relationships with cross-functional shareholders to help solve challenging business operations issues to help us scale and grow. Our ideal candidate is someone with innate curiosity who can jump in to help build dashboards and workflows and thrives in collaborative, fast paced and entrepreneurial environments.

Duties and Responsibilities:

  • Be a trusted partner to the Sales, Marketing, Service and other stakeholders on data, analysis, pricing, and strategy
  • Partner with cross-functional stakeholders and Business Operations colleagues to identify gaps, define requirements, and implement process improvements and tools across the revenue tech stack
  • Provide analytical, strategic, and project management support in territory planning and market segmentation
  • Support the sales organization in quoting through analysis and strategic support
  • Create, manage, and train on reporting standards and dashboards to drive data driven decision making
  • Serve as the go-to data expert for Sales and Marketing including data sources, data quality, data enrichment, and KPI reporting
  • Support CRM and Marketing automation data quality and partner with Systems Administrator to scope out new features and solutions
  • Conduct ad-hoc analysis and own initiatives to scale analysis and strategies across the team

Required Skills, Knowledge, and Experience:

  • BA/ BS in business or related field required
  • 0-2 years previous experience in an operations, strategy, or analyst role supporting customer facing teams (preferably in Sales, Marketing, or Business Operations)
  • Experience working with CRM (Salesforce, Dynamics 365, etc.) or marketing automation (Marketo, Pardot, Hubspot, etc.), or similar tools preferred
  • Strong Microsoft Excel skills required
  • Experience analyzing complex situations to generate actionable insights and solve business needs
  • Strong project management, problems solving and critical thinking skills – finds opportunities where other see challenges
  • Excellent communication and interpersonal skills across groups and levels within the organization
  • Strong organizational, time management skills, and attention to detail required
  • Desire to learn new technologies and be challenged by new initiatives
  • Willing to commute to corporate office in Boston, MA required (currently closed but will work in-office 3-4 days when reopened)

About Vista Higher Learning:

We are world-travelers, educators, editors, linguists, and technology enthusiasts. We’re explorers, innovators, thinkers, life-long learners, and creators. We’re a team of intellectually curious, seriously passionate, culturally-minded individuals who are dedicated to building highly engaging and authentic print and digital language products that foster an appreciation for world languages and cultures in and out of the classroom. If you share that passion for being the best, we want to talk! Our ideal candidate looks for creative solutions, is continually learning, and loves to develop best-in-class solutions to complex technical challenges.

Why Join Us?

We at Vista Higher Learning are proud to say that we’re not just another publisher. We’re the leading specialized language publisher for U.S. and Canadian higher education and secondary school markets whose first-hand knowledge of languages and diverse cultures sets us apart from others in our space. We’re passionate about developing educational materials that incorporate authenticity and culture. We bring a fresh new approach to teaching languages by integrating technology, design, content, and pedagogy to make learning easier, more practical, and more rewarding. With current programs in Spanish, French, Italian and German Vista Higher Learning is committed to helping people communicate across languages and cultures.

Our benefits package includes life/health/dental/vision insurance, 401(k), educational assistance, PTO and paid holidays

Are You Interested in This Position?

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, and/or protected veteran status or other characteristics protected by applicable law.